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Immerse yourself in one-of-a-kind stays, from boutique gems to architectural wonders.

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An upcoming romantic escape? A special occasion that needs to be celebrated? A desire to explore your city? Dayuse selects establishments from 3 to 5 stars to create the most beautiful experiences.

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A new office for the day to work in peace and quiet, the perfect place for interviews and staying productive!

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Hold your next meeting in a new location. Brainstorm with your teams in inspiring hotels!

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Playing tourist for the day is possible. Discover the 5* pools around you. Take a moment to disconnect.

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Jacuzzi, sauna, hammam, fitness room...These hotel amenities are waiting for you...

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Secret pools, hidden rooftops, bathtubs with a view... Experience everything your heart desires!

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Booking a hotel room during the day for a few hours opens the door to an infinite number of possibilities.

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Generally we've enjoyed our stay in your hotel..and we highly recommend this to others 😃staff are friendly 😊 thank you

Very recommended this place.. I WILL BACK AGAIN

Excellent experience, super friendly and helpful reception staff . Clean , tidy and large room .Highly recommended.

excellent !!! and the staff are so kind and approcheable well 🥰🥰🥰
everything is good and fine!! 

Well customer service, tidy room and nice view.

Great place for a day use! Truly relaxed and a very nice room. 
Value for money!

Fantastic experience. Late check out offered immediately. Fantastic staff. Good value. Wouldn't hesitate to recommend/stay again.

I loved the jacuzzi. That was the best part!

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Discover our daytime hotels just steps from the airport — perfect for a shower between flights or a nap after a red-eye!

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What is Dayuse and how does it work?

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What is a hotel daycation?

Dayuse is the leading platform for daytime hotel room bookings, designed to revolutionize your hotel experience. The service allows you to book a hotel room for just a few hours, without staying overnight. Whether youre looking for a day hotel to rest, work in peace, enjoy a spa, or arrange a business meeting, Dayuse turns your ordinary day into an extraordinary experience.

In just a few minutes, you can escape the hustle and bustle and enjoy a day of relaxation: sip a cocktail by the pool, be pampered at the spa, savor a delicious room service meal, or simply relish the absolute silence of a soundproofed room.

How does daytime hotel booking work?

- Step 1: Find your dream hotel near you in our search bar
- Step 2: Select and book your hourly hotel room, your slot, and your extras
- Step 3: Confirm, all thats left is to enjoy your daytime stay!

Alone, as a couple, or with friends, enjoy a room rental during the day or evening for a few hours by choosing your slot between 6am and 11pm depending on the hotel.

Daytime hotel stays with Dayuse transform your everyday by offering you all the services of a high-end establishment (spa, pool, room service, premium wifi) at a discounted rate, only for the time slots you need. This flexibility revolutionizes your way of enjoying hotel services without traditional time constraints.

More than just a room booking, daytime hotels transform your everyday by opening up a world of unsuspected possibilities. Whether youre looking to optimize your travels, treat yourself to a wellness break, or create memorable memories, heres how the Dayuse experience can meet all your needs:

For travelers and transits: Avoid tedious waits and escape the discomfort of airports with a Dayuse offer. Recharge your batteries, freshen up between flights, or access practical services during your travels thanks to our daytime hotels. Ideal for night flights, long layovers, early arrivals, late departures, canceled flights, or pre/post-cruise stays. 

For your relaxation and wellness moments: Treat yourself to a moment of relaxation and wellness in a daytime hotel with a spa, pool, jacuzzi, or massage services. Escape from everyday life and enjoy a privileged moment of relaxation just for you thanks to our hotel rooms for a few hours. Perfect for a wellness retreat, a restorative nap, or a me-time break.

For your romantic moments for two: Birthday, Valentines Day, Christmas gift, wedding anniversary... or simply the desire to find yourself in an exceptional setting. A daytime hotel room becomes the stage for your most beautiful romantic memories. Create unforgettable moments without the constraint of an overnight stay. 

For remote work and business: Need optimal concentration? Opt for a professional environment without distractions. Work alone or organize team meetings or with clients in our establishments equipped with meeting rooms. The hourly hotel boosts your productivity with concierge services and a prestigious setting.

Dayuse is internationally present with over 9000 partner hotels in 29 countries worldwide. Our network is constantly expanding to offer you experiences wherever you travel.

If youre traveling abroad, we have hotels near major airports worldwide and in the top cities of each destination. Whether its to upgrade your day at a resort, optimize your long layovers, benefit from an early check-in before the official time, or comfortably wait before your cruise boarding, transform every step of your journey into a privileged moment with Dayuse!

Current geographical coverage:

- Asia: Hong Kong, Singapore, Thailand, South Korea
- Oceania: Australia, New Zealand
- Europe: France, United Kingdom, Italy, Spain, Germany, Belgium, Switzerland, Netherlands, Austria, Ireland, Sweden, Portugal, Turkey
- America: United States, Canada, Brazil
-Middle East: Qatar, Saudi Arabia, Bahrain

To check availability in a specific city, use the search bar directly on our website by entering your destination. Our team is also at your disposal to inform you about the available destinations.

Join the Dayuse network and maximize your daytime room profitability! Our platform enables hoteliers to optimize their occupancy rate and attract a new, high-quality clientele.

Benefits for partner hotels:

- Monetization of vacant rooms during the day
- New source of additional revenue
- Access to a diverse and qualified clientele
- Automated reservation management
- Dedicated support and guidance

If youre interested in boosting your revenue and believe in the potential of daytime hospitality, wed be thrilled to welcome you to our network. Dayuse is rapidly expanding and were actively seeking new hotel partners eager to diversify their revenue streams.

Contact our partner team via our dedicated page https://www.dayuse.sg/partners where youll find an application form. Our sales team will review your application and guide you through the process of joining the Dayuse network.

Together, lets revolutionize the hotel experience!

Day Use grants you access to a premium selection of 3 to 5-star establishments with diverse amenities for your daytime hotel bookings. The majority of our hotel partners offer the same facility access as they do to their overnight guests.

Included amenities: Jacuzzi, sauna, swimming pool, steam room, gym... The daytime hotel facilities are waiting just for you. Pool access is generally included in the price of your daytime room rental. Some amenities such as spa access, jacuzzi, massages, restaurant may come at an additional cost.

Tailor-made services and romantic extras: Want to take the experience a notch higher? Add spa services, relaxing massages, or savor a meal at the hotels restaurant. Dayuse also allows you to personalize your stay with special touches: vintage champagne, rose petals, surprise love box, gourmet platters... Turn your break into an unforgettable moment.

Fully equipped rooms for your comfort: Each room comes with modern amenities designed for your well-being. Check out the complete details by clicking on View Details and hotel amenities to discover the exact setup: king-size double bed or twin beds, bathroom with Italian shower or spa bathtub according to your preferences.

With Dayuses daytime hotel offers, you get a best price guarantee with between 30% and 75% off compared to an overnight rate. This groundbreaking approach allows you to indulge in the luxury of high-end hotels at an affordable price thanks to the concept of daytime booking.

The price of a daytime hotel booking includes the rental of a room for a given period of time (from check-in to check-out), and on some offers access to certain facilities such as the pool is also included (use the Pool Access Included filter). You can always see whats included in View offer details. You can check in at any time during the time slot you have booked for your daytime hotel.

Good to know: Additional taxes and fees may be required by some hotels. This information is communicated in the price detail section on each daytime hotel listing.

Revolutionize your hotel experience! Dayuse completely reimagines the hotel experience by offering you total freedom and exclusive benefits that will forever change your perception of accessible luxury:

Access to hotel services at a discount: Enjoy all hotel amenities and services (pool, spa, gym, concierge...) at a preferential rate thanks to your daytime booking.

Best price guaranteed: Between 30% and 75% discount compared to an overnight price.

Diversity of offers: Daytime hotels for all budgets, from 3 to 5 stars with varied schedules tailored to your needs.

Cancellation flexibility: For standard bookings (full payment at the hotel), you can cancel for free at any time before the start of the purchased time slot. When you pay the booking fees in advance, you can cancel your daytime room booking at any time before the start of the slot, however, the booking fees are not refundable. 

Customer service: Customer service available 7 days a week to assist you.

Discretion guaranteed: We guarantee a discreet booking. The shared information is limited to the full name of the customer and their arrival date. We also have offers with the possibility to book without a credit card.

Booking your hourly hotel with Day Use is a breeze, free from any hassle!

Some of our day hotel offers allow you to book without a credit card. For these reservations, all you need to do is show up at the hotel on the day of your arrival with your confirmation email and/or your first and last name.

To exclusively find day hotels that dont require any credit card, use the Pay at the hotel in cash filter during your search on the Dayuse site.

Booking process:

1. Select your day hotel and time slot
2. Fill in your information
3. Receive your immediate confirmation
4. Show up at the hotel at the reserved time slot

Payment methods at the hotel: Cash or credit card (unless otherwise stated). You can pay with a different card from the one used when booking your hotel room for a few hours.

Exception: On some offers, booking fees (2 to 7 euros) are applied and payable online, but the rest is settled at the hotel.

With Dayuse, you can book a hotel room for a duration of 2H, 3H, 4H, 6H, or up to 12H.

Time slots vary according to the hotels, generally, we have offers between 6 am and 11 pm, and each establishment proposes its own arrival and departure times, and the duration of the stay.

How it works:

- The earliest arrival time and the latest departure time are indicated in the file of each hotel.
- Your room will not be available before the minimum arrival time
- You will need to vacate the room before the maximum departure time
- The arrival time indicated at the time of your booking is indicative. You are free to arrive at the hotel earlier or later than the indicated arrival time, respecting the reserved slot.

Your room is kept until the end of the reserved slot. For late bookings, please notify quickly in case of delay.

Sliding slots: Some hotels offer flexible slots of 3H, 4H, or 6H with free choice of your arrival time. In this case, your booking is valid from the arrival time you have indicated until the end of the chosen duration (example: arrival

Dayuse offers a wide selection of hourly hotels in major districts and regions across Singapore. Our network spans the city's key business districts, tourist areas, shopping hubs, and locations near Changi Airport.

Top destinations available:
- Major districts: Outram, Rochor, Marina Bay, Orchard Road, Clarke Quay, Raffles Place, Tanjong Pagar
- Changi Airport area: Singapore Changi Airport (SIN) with comprehensive coverage including transit hotels within terminals and nearby airport hotels
- MRT station areas: Little India MRT Station, Serangoon MRT Station, Outram Park MRT Station, and other major transport hubs
- Business districts and corporate areas throughout the Central Business District
- Tourist and shopping districts including Orchard Road, Marina Bay Sands, and Sentosa gateway areas
- Close to Changi Airport and MRT stations for easy travel

With more than 130 hourly hotels available across Singapore, our network includes premium options near Changi Airport such as Crowne Plaza Changi Airport at Terminal 3, Ambassador Transit Hotel, and YOTELAIR Singapore Changi. Whether you're on a long layover, need a transit hotel, or exploring the city, our hourly hotel options provide flexible time slots with discounts up to 75% compared to overnight rates.

You can find available hourly hotels in your preferred area using our geolocated search engine on the Dayuse site. Simply enter your destination to discover all partner establishments in Singapore, including specialized transit hotels at Changi Airport for seamless travel experiences.

Dayuse offers flexible cancellation policies that vary depending on the type of offer you choose. Its crucial to always check the specific terms indicated on each offer before booking.

Offers with free cancellation (payment at the hotel):
Cancel for free at any time before the start of the purchased time slot.

Offers with flexible cancellation (online payment):
Free cancellation up to 25 hours before check-in.
Booking fees are non-refundable in case of cancellation.

Non-refundable offers (online payment):
Enjoy the best rates with exceptional discounts.
Firm commitment in exchange for unbeatable prices.

Overnight bookings: The terms are directly visible on the offer.

Important: If you do not show up at the hotel and you have not cancelled your booking, you will be asked to provide a credit card as a guarantee for your future bookings.

Always review the cancellation terms specific to your offer before finalizing your booking.

A daycation is a fresh take on hotel experiences: a daytime retreat without an overnight stay. Its the art of indulging in a luxurious and rejuvenating break from your daily routine.

The daycation experience includes:

- Access to your hotel room for the duration of your choice
- Use of hotel amenities (pool, spa, gym...)
- The opportunity to relax, work, or share a special moment
- High-quality hotel services (room service, concierge...)

Why choose a daycation with Dayuse?
Whether youre looking to escape the daily hustle, plan a romantic surprise, work in an inspiring setting, or simply treat yourself, a daycation turns an ordinary day into an extraordinary moment.

Discover the unique experience of a day-use hotel.

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A room up to 75% off the nightly rate. Enjoy the hotel's services and have a timeless experience.

Up to 75% off the nightly rate

- Select an available day in the calendar, the number of guests, and complete booking 
- Receive booking confirmation with details and instructions 
- Check-in at the hotel 
- Enjoy your daycation!

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Dayuse Hotels • Hotels by the hour | {shortDomain}

Book a hotel room during the daytime and enjoy all of the hotel’s facilities for less

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Book a hotel room during the daytime and enjoy all of the hotel’s facilities for less than the night rate

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Dayuse gift card purchases cannot be cancelled or refunded.

Can a gift card be cancelled and refunded?

You are solely responsible in the event of the loss, theft, destruction or unauthorised use of your gift card.

What should I do if I lose my gift card?

If the balance on the gift card does not cover the entire reservation, you will need to make an additional payment online.

What happens if the cost of my reservation is greater than the value of my gift card?

Once you’ve used your gift card, you will then be sent a new gift card for the remaining balance.

What if the cost of my reservation is less than the value of my gift card?

A Dayuse gift card allows you to give a loved one a memorable daytime experience, either by themselves or with a companion, at an upmarket hotel.

What is a Dayuse gift card?

Dayuse Gift Cards are only available to purchase on our website, at the following link. 
After making your purchase, you will receive a gift card code that will also be sent to you by e-mail.

How can I purchase a gift card?

You can only use your Dayuse Gift Card on the Dayuse website, within the country selected at the time of purchase. The card is only valid in the territory chosen by the buyer. You cannot pay using a Dayuse Gift Card directly at the hotel. It can be used for any daytime offer at eligible partner hotels within that territory. Eligible partners are hotels participating in the Dayuse Gift Card program. Extra taxes cannot be paid with the Gift Card.

How do I use my gift card?

We currently accept all major credit cards for purchases of digital gift cards at Dayuse.com

What payment methods does Dayuse accept?

If you cancel a reservation made using a gift card, you will receive a new gift card for the cost of the reservation.

Can I cancel a reservation that’s been paid for using a gift card?

All gift cards purchased on Dayuse.com come in digital format only.

Are the gift cards physical or digital?

Discover the Dayuse gift card: not just a gift, a memorable experience at a luxury hotel. Choose the value and simply enjoy!

Daytime hotel gift card | E-card {domain}

You’re sure to conjure a smile!

Give a little magic with the Dayuse e-card

With plenty of partner hotels worldwide, you’re guaranteed to find what you're looking for.

Luxurious hotels all over {country}

Choose the value and design to make the right impression.

Customisable card

The perfect gift to get away from it all for a day.

Day trip

A memorable experience for one or two people.

Alone or with a companion

Customising

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Dayuse allows you to enjoy an unforgettable experience with access to a room for the day plus all the hotel’s facilities: spa, room service, swimming pool, bar, etc.

Enjoy a magical day

Follow Dayuse's recommendations

Experience a day getaway in dream hotels at affordable prices

Open the door to exceptional hotels with luxurious facilities and amenities.

Escape for a day full of surprises. Disconnect just a few steps from home.

Benefit from discounts of up to 75% off the nightly rate. Affordable luxury.

Dream Hotels

At affordable prices

Our selection of hotels for Valentine's Day

Hotels for Valentine's Day 2023 • Book a romantic hotel for a day! | {domaine}

Discover our special Valentine's Day offers

Experience an enchanting getaway in a romantic hotel for Valentine's Day. A perfect moment to share.

Dive into luxury with our selection of hotels with elegant pools for an unforgettable day of relaxation.

Treat yourself to a day of absolute wellness in a hotel with a steam room and spa. Put on a bathrobe and bubble away the day.

Celebrate love with an optional bottle of champagne. Ideal to make this day even more magical.

Enjoy our limitless gastronomic offers while spending time with your loved one. Spend the day exploring the world of amazing food!

A timeless day for two

A moment of love and fresh water

Steamroom & spa, the wellness selection

Champagne? With pleasure!

Delectable cuisine? Of course!

Getaway for two

Royal Pool

Bubble of serenity

Extra Champagne

Extra Yummy

Surprise your other half with our Valentine's Day offers

Experience a magical day for Valentine's Day

A Dayuse experience for two is about sharing an unforgettable moment, experiencing emotions and creating memories that will last a lifetime.

Create memories this Valentine's Day

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{seoTitle} : Book a hotel room for a few hours with {shortDomain} from {priceFrom}. Book without a credit card and cancel free of charge.

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Book your daytime hotel in {seoTitle}. ✓ Discounted rate ✓ Free cancellation ✓ Book without a credit card

{count, plural, =0 {Hotel} one {Day hotel} other {Day hotels} } available in {city}

{hotelName}, {city} : -{discount}% during the day - {shortDomain}

{hotelName}, {city} : hotel during the day - {shortDomain}

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Dayuse in the spotlight!

Fast facts

Dayuse opens the doors to hotels during the day enabling a new clientele to live life to the fullest. Upgrade the daily routine, celebrate special occasions, enjoy the moment: there are as many possibilities as there are hotels close to home to discover for a few hours! 

Transforming hotels into living spaces is Dayuse’s mission. We are committed to making this new lifestyle trend increasingly accessible. Since its creation, the global platform for booking daytime hotel experiences has generated one billion dollars in business volume for its 9,000 hotel partners in 29 countries. 

Newsroom

Whether alone or with a companion, enjoy a hotel room during the day or evening for a few hours. Simply choose your time slot between 6am and 11pm.

Sample the daytime hotel experience!

Select a date

Find your dream hotel

Use the filters to find the experience you’re looking for

Book the time slot and make your selection

How does it work?

Pay at the hotel

World leader

Freedom.  
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Between 30% & 75% off  the night rate

Free cancellation, payment at the hotel & no credit card required

Customer service available 7 days a week for you and your customers

4.8/5 on TrustPilot with over 20,000 reviews

An unparalleled customer experience

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Our financial investor

Incremental revenue for all types of hotels

Our Financial Investor

Present in 29 countries with over 9,000 partners, Dayuse is the world leader in daytime hotel reservations. Dayuse is keeping pace with changing consumer trends by inventing a new way to experience hotels.

The world's leading provider of daytime hotel reservations.

"The role of the hotel has changed. For more than 10 years, we have supported our partners in this evolution through the diversification of their sources of income. Our role is to boost their turnover and increase their occupancy by attracting new customers."

Pioneer for over 10 years

by selling your empty rooms during the day

Increase your turnover

Attract new local customers

Optimize your occupancy rate

Bring your hotel to life during the day

Easily implement the Dayuse solution in your current organization.

The longer the time slot is, the more demand you will drive.
5-hour minimum:
early break Optional, 
classic 11am to 5pm, 
late break optional

Display your standard category and widen the choice with premium categories.

Adjusted to your capacity & operations, no daily management needed. Flexible model with portal access to increase or decrease allocations.

Flat rates that build loyalty have a positive impact on your sales volume. In line with the comp set.

Boost amenity sales and increase your bottom line (spa access, food & beverages, parking...)

An easy-to-implement solution

The French lower mid-cap investment specialist

Boost your revenue by attracting a new daytime clientele

Offer a innovative service to local customers who are looking for new experiences.

Provide a new space for a few hours to mobile workers or business travellers.

Allow travellers to relax and unwind during their stopovers

Leisure

Business

Transit

A new, local, and premium clientele

Attract travelers with early departures, late arrivals or long stopovers.

Optimize your empty rooms by answering consumers' needs for a private and secured space.

Boost your revenue with guests in search of a luxury daycation.

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Reminder - You can cancel free of charge!

Click on "cancel your reservation", it's as simple as that!

From your booking confirmation email.

Manage your upcoming reservations in one simple click.

From your Dayuse account.

For increased privacy, manage your bookings by calling us directly!

By phone, with our customer support team.

In order to ensure that our hotel partners are able to welcome you in the best conditions, please see below our advice to best manage your bookings free of charge and in a few clicks.

{name}, manage your future bookings in only a few steps.

For future bookings, we can request credit card information if a cancellation is not declared.

Dear Client,

Thank you for your feedback regarding booking N°{ref}. We have contacted the hotel to ensure this error does not reoccur.

Please disregard the credit card payment alert and rest assured that you will not be penalised.

We look forward to your next Dayuse!

Regarding booking n°{ref}

Check out genuine Dayuse reviews and discover why our service is so popular! Enjoy an extraordinary Dayuse experience and join thousands of satisfied guests who’ve transformed their days with our exclusive offers.

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The dayuse rewiews provide you with useful information concerning different clients experiences with Dayuse. These reviews are certified by our external partner Trustpilot and they verify the truthfulness of the information and the reviews that a posted on our website

Dayuse reviews: Find all the certified reviews from our clients.

These reviews allow you to get an insight on the best experiences clients have had with Dayuse, the reviews on Dayuse are very important because they allow us to adapt and better our new offers based on your wants and desires 

Improving the experience thanks to the reviews.

Routine is not really our style, with Dayuse discover the hotel life during the day and rediscover your city. We believe that local tourism allows you to enjoy experiences closer to home.

Rediscover your city with Dayuse.

With your reviews and experiences on our website we can improce the service and always provide more out of the ordinary hotels and experiences. For example, on Dayuse you can add little extras to make your adventure an unforgettable one. So what will you choose a bottle of champagne or the box of games?

How to improve the Dayuse service? 

Book a getaway you will never forget in a hotel that's only a stone's throw away from home. 20,000 users have already left their reviews on Trustpilot. Will you be the next one?

International reviews and services.

Book a getaway you will never forget in a hotel that's only a stone's throw away from home. Over 2500 users have already left their reviews on Trustpilot. Will you be the next one?

Perfect places to celebrate love and life's milestones.

Carrie Bradshaw & Mr.Big Moment

Enjoy luxury and comfort with a soothing bath in your room.

Private baths

Relax in luxurious king-size beds designed for maximum comfort and rejuvenation.

Dream Bigger, Sleep Better

Our top 15 hotels with glowing staff reviews.

Hospitality at Its Best

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Dive into our Daydream deals with all-inclusive experiences that allow you to make the most of every moment.

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Live a daytime experience at a hotel

Freshen up between flights

Get some shut eye in a King size bed

Relax by the pool

Step into your ideal workspace

Enjoy a hotel room during the day

Turn transit time into prime time with AM or PM sanctuaries

Your room, anytime in the day

Discover our hotels around international airports

Our offers in 29 countries

Whether you're arriving early, between flights, or seeking a midday retreat. These services enhance your daytime stay with all the comforts you deserve.

Top-tier amenities for a seamless daytime stay

Explore our handlepicked city-center hotels,
perfectly placed for easy access to everything

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Contact informations

Your ride is sorted: book stays with shuttle services (free or paid).

Hassle-Free Connections

Google or direct search

Our hotel partners

Other

Press

Social Media

Street advertising

Word-of-mouth

Other (Please specify)

Privacy or Discretion

Transit 

Work

The hotel’s amenities and services (spa, pool, restaurant, etc.)

Both

The room only

No, I wanted it shorter

No, I wanted it longer

Yes, perfect

With the <link>Dayuse e-gift card</link>, treat your loved ones to a unique and unforgettable experience.

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Time of arrival

Booking - {shortDomain}

Help us better meet your needs! Take a moment to share your experience with one of our experts—your feedback makes all the difference.

When a booking is not honored without prior cancellation, it impacts the hotel, which has prepared the room especially for you.

Remember to cancel if you are unable to attend! It is possible until the last minute on the site if you have created an account or via your confirmation email

<styled>The hotel is informed of your arrival.</styled>
We have just sent you a booking confirmation to {email}.

Your daytime reservation is confirmed!

Your daytime reservation is <styled>pending confirmation</styled>

Your message has been successfuly sent to {Firstname}.

Dayuse offers the unique flexibility of last-minute cancellations.

No-shows hurt our hotel partners and risk this benefit. Cancel if you can’t make it - together, we’ll keep this option available!

Let’s Protect This Unique Flexibility!

Special requests to be sent to the hotel

Commitment to Your Reservation

No-shows affect our hotel partners and reduce availability for other travelers.

If your plans change, please cancel or modify your booking in advance.

Repeated no-shows may result in requiring a payment method on file and charging a fee for any future no-shows.

FRIENDLY REMINDER

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The hotel has {nbHours} hours to guarantee availability. 
Otherwise, your request will be automatically cancelled.

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Free cancellation (excluding booking fee)

Payment ({formattedPrice}) is made in the currency of the hotel

Any additional taxes must be paid directly to the hotel. For your information:

Prepayment of {formattedPrice} to be paid online. The reservation amount will be paid when you check-in at the hotel.